Refund Policy
I gladly accept returns, exchanges, and cancellations.
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 12 hours of purchase
Conditions of return
Buyers are responsible for return shipping costs. If an item is returned in a condition different from the one it was sent in, the buyer may be responsible for any loss in value.
Digital Products
Due to the nature of digital products, PDF knitting patterns cannot be returned, exchanged, or refunded once they have been downloaded or accessed.
If you experience any problems with your digital download, please don't hesitate to contact me. I'll be happy to help.
Questions?
If you have any questions about your order, please don't hesitate to contact me. I'll be happy to help.